take a moment to read our unsolicited testimonials that customers have
written to us about our services and our rowing shells.
" . . Thank you for the great time I had at
the lake. I never thought I could learn to row in two hours! Here
is a picture taken of me just the other day in my new Wherry. Thanks
again! P. Comfort, NH
Pete, I wanted to email and thank you for the sculling
lesson this fall. Sara and I learned so much from you and have enjoyed
rowing our new boat very much. I wanted to share with you our recent trip to
Florida . Our neighbors in Florida scull but they had always had trouble
with their stroke. They could not remember much from their lesson at a local
sculling school. There was no cohesive memory of the stroke at all. We were
also amazed at their complaints about blisters and calluses on their hands
and fingers when we had none. Even though we have been sculling for only a
fraction of the time they have been sculling, we are better scullers.
Ultimately, we wanted to thank you for a great lesson, keeping our
hands blister free and for teaching us such a sound sculling technique. J &
S Clark, Yellow Springs, Ohio
Pete and Karen, I want you to know that working with your
company has been one of my most pleasant customer experiences ever. I cannot
think of any time in the past where my experience was this good. M. Glorioso,
Karen, thanks for your great service and incredibly fast
shipping on my replacement parts for broken and missing parts on our Alden
Ocean Shell singe and double. We could not even get a call back from Alden
itself. You were a true find. We will call you for all our Alden parts needs
going forward. J. Stevenson, Minneapolis, MN
Pete and Karen, So many thanks to you both for such a
super experience in learning how to scull technically well. Our strokes are
very smooth and the people we scull with compliment us on it. Sam & Judy,
Exceptional service, prompt communication, and professionalism! Peter
defined very quickly what I wanted to purchase, and I was lucky that they
happened to have the item in stock. I highly recommend Peter and Karen and
the entire Adirondack Rowing team. They are everything a superb company
should be AND MORE.
K Bunch, MA
Pete, Thank you so much for your incredible service and
knowledge! We were so impressed with the tact you took with the education
first. We surely were headed toward a decision for a shell that would have
not been the best one for us. Without the lesson and the ability to try so
many different shells, we would have chosen the wrong boat for us. Thanks
again! M. Panack, New York, New York
Pete and Karen, Many thanks to you both for taking super
care of us and helping us choose the right shell. The information you gave
us helped make the right decision for Janet and I for which rowing shell to
choose. Thank you again and especially you time on the phone and at the
lake! Janet and Fred, Hartford, CT
Pete & Karen, Thank you so much to you both for such a
super experience in learning how to scull technically well. Our stoke is
very smooth now and people that we scull with in Florida are surprised to
learn that we have never been to a multi-day sculling camp. The best part is
we spent a fraction of the cost that our fellow sculler did and have a
better stroke! :-) You were worth the travel to New York! Thanks again, S &
J Bennett, Tampa, FL
Pete, thanks for taking the time to work with me on my
sculling stroke and set up of my shell. What a huge difference! I was
thinking about giving up sculling before you showed me the toggling feet on
the Tesla unit. Can't even tell I have a fused ankle now! So glad to have
flown out to see you and the equipment you have on your shoreline. J.
Meninger, Chicago, IL.
Pete, Thank you very much for all
you have done for us teaching sculling technique the way it should be
taught. We had 10 lessons with our instructor here and never got our oars
off the water. We also had such sore hands and our backs were killing us! We
were told this was “part of sculling” by our instructor. You changed all
this around! What an experience! In less than 3 hours, we now understand
what the best technique should include and most importantly to us no
injuries, sore hands, sore arms, sore backs or any other dangerous effects.
You are super! We will be sending scullers your way at Brant Lake. K.
McTeirnan. Westchester, NY.
Pete, we are writing to thank you again for our sculling
lesson with you. We are sculling this winter in Georgia and most of our
rowing friends, who were YouTube taught, have noticed how much smoother and
efficient our strokes are. Your detailed emphasis on exact hand placement
and back alignment was worth the trip to the Adirondacks. Please send along
some of your business cards and we will hand them out to our friends! Ann &
Dave, Jekyll Island, Georgia
|Pete, What a super surprise to have heard you on Sirius Radio this past
Thursday morning! You were funny and very informative about sculling and
rowing technique and how to avoid injury in doing sculling and rowing on
land on a machine. You ready helped out the host and guest speaker. Great to
have heard your voice! B. Schuler, Oakland, CA|
|Pete & Karen, Thank you both for getting us scheduled for a sculling
lesson. The lesson was exceptional and very thorough. Thank you Karen for
sending places to stay in the area and great directions. We were referred by
our church member and we were so glad we took their advise and got a
professional sculling lesson. Our stroke is so much better and we are in
sync now! S. Huestis, Hartford, CT|
Pete, Thanks for the great lesson. It surpassed my
expectations and really saved me a lot of time. Rowing camps were an option
for me but I learned so much more with your approach. K. Arteserse, Jersey
|Pete, you can teach our car dealership a thing or two and that's with
them bring pretty good but you are great. The level of service,
communication and your door to door service is something we have not
experienced recently. Thank you so much. D. Smithson, New
Pete, Got the rack and extenders
last week! Thank you for exceeding the
price match and the t-shirt! I will be
sure to spread the word to my
friends as I have over the last few years.
Thank you again! B. Forsterer, El Dorado Hill, CA.
Pete, you were very honest with me on the phone today
about what I needed to know about the different boats I was interested in. I
appears I was a little ahead of myself with the longer, thinner boats! Thank
you again for your help and guidance! J. Polson, New Jersey
recently purchased a used single scull, but had to transport it from Rhode
Island to New Jersey. I was very nervous that my Camry sedan would not do
the trick, but I contacted Adirondack Rowing, since I was purchasing an
Alden Star, and they carry this line of new and used Alden's. I spent a
lengthy time on the phone with Karen, whose knowledge, expertise
and assurance calmed my nerves and solved my problem. I purchased the
necessary roof rack equipment, specific to my vehicle, and then purchased
Adirondack's own rowing scull roof rack. Everything worked to a
tee...the three and a half hour trip was uneventful as the boat did not
budge one inch, and I was able to average 60-65 mph all the way to
New Jersey. This boat rack was able to accommodate my wider rec scull, but
it is also adjustable to handle racing sculls. I highly recommend this
rack and I also highly recommend Adirondack Rowing for their knowledge,
expertise and professionalism. R. Filippi, Nutley, NJ.
Pete, thank you for taking the time to work with me n my
sculling equipment. What a huge difference the toggling foot pads on the
Tesla made for my ankle problems. I thought I was going to have to give up
sculling but you made my day when you told me about the Tesla unit. Thank
you again, J. Meninger, Chicaco, IL
Dear Pete, You gave me, my husband and our daughter a
rowing lesson a about 3 or 4 years ago and we bought a shell from you. (an
echo) Just want to let you know
that I am still rowing on Lake Adirondack (83 yrs. old) and that our
daughter Janet, who is now retired and lives on the Cape, has joined a
rowing club and will be racing this coming Saturday in Saratoga Springs.
Thanks for giving us an enjoyable introduction to rowing.
Joy! Indian Lake, NY
customer service is terrific! I was not able to find the part I was looking
for anywhere and I looked a lot, but you were able to find it and ship it to
me quickly. Thank you very much! I am sure you have many satisfied
customers. P. Kennedy. Arapahoe, NC.
If you want to learn to scull,
Pete’s your guy. My sister and I took a two hour novice class, my husband
some private instruction. We all learned an amazing amount in a short time.
Pete is patient, clear, effective in conveying information. And he found me
a boat, brought it up the next day, let me test it and gave me more tips,
helped us load it, and we were on our way. I cannot recommend his highly
enough – instead o a week of camp try a weekend with Pete. And Brant Lake is
lovely. James. W. Snowmass Village, CO
Pete, Thank you so much for talking with me well over an
hour on the phone this weekend. I learned so much from your explaining about
sculling and the equipment. I truly understand why technique is so important
before I purchase a shell, so I will definitely be out to take a sculling
lesson this spring. Thank you again. Therese H. St. Paul. MN
Pete, We cannot thank you enough for our sculling lesson.
We learned so much about sculling and the sculling stroke. During our
previous lesson, the instructor insisted we bring and wear gloves during the
lesson. Your approach was just the opposite and your explanation and
instruction was really specific! We had not learned in the previous lesson
how the placement of our hands is so critical to the stroke’s function and
injury prevention. Your instruction was so much more detailed than our prior
lesson. We agree you have the best sculling instruction available, anywhere!
Thank you again, M. Fieder, Norfolk, VA.
To Karen and Peter, Thanks for
making my wife very happy. I sneaked the shell home after dark and set it up
outside the kitchen door for here to stumble across this morning. I made a
great birthday surprise! Thanks again, C. Morrissey, Annapolis, MD
|Pete and Karen, I just wanted you to know I couldn't have had a better
experience in purchasing my guideboat than with you both. It is just a
super boat and meets my every need. It is much faster than my older
boat too! You were right about the speed behind the V shaped hull of the
guideboat. Again, thank you! B. Spellman, MA. |
|Karen, The level of service that you provided was truly spectacular. I
called you at late Thursday afternoon and I had my parts Friday. Before the
weekend! Thank you so much! V. Lapoint, North Hero, Vermont|
|Pete, Thank you so much for the great service and for finding us the
artist to do the work on the wooden seat for our awards ceremony. Everyone
loved it and commented on the great artwork. Thank you so much for getting
it here so quickly! K.D. Green, Frasier, MI.|
Superb rowing instruction. Pete will get you out on the
water, and efficient with your stroke, in jig time. I took one lesson ,
bought a boat, and rowed the entire Monogahela, and a good chunk of the
Ohio. He’s very good at what he does. J. Breen, Mashpee, MA
Pete and Karen, many thanks for refunding my deposit on a
rowing shell years ago just as Hurricane Sandy hit us here in New Jersey.
That was very kind of you. We now want to buy again post recovery from
Sandy. We are only buying from you as your treatment and service of us
brings us back. Such incredibly nice treatment. Thanks again, F. Olividale,
Sandy Hook, NJ
Pete, thank you very much for the great sculling lesson.
It was rewarding as it was necessary. I thoroughly read and studied the top
rated instruction books before attending your lesson. The books I read were
written well but left so many questions unanswered and some of the
information was contradictory. Your lesson cleared up all the incompleteness
in the books and specifically untangled the contradictions. I have been
answering technical sculling questions my rowing mates have been asking
because of the lesson time I had with you. One of my rowing mates commented
that I got 10 times the amount of information in much shorter time. Again,
many thanks for your expert instruction and services. I am passing this
information to everyone that I know to acquire the best sculling technique.
B. Shepherd. Potsdam, NY.
Karen, Thank you so much for a super experience making a
purchase from you. When we
couldn’t get our Oarmaster parts from Alden we didn’t know what to do.
Luckily, we found you on the internet and the purchase couldn’t have gone
smoother. The instructions were really helpful too. You guys are the best.
L. Swanson, Harrisburg, PA
Pete, Thanks for the sculling lesson. Were were great, as
was told to me by Dr. Kramer. The instruction was the best I have had and
that is saying a lot because I have been to several different camps for
sculling instruction. I think I will love sculling and it is now an activity
that I will do well. You have made a great summer greater! Dr. Timmons,
Pete, Thanks for the sculling lessons at our lake home.
It was so worth the money to have you there. The instruction was superior
than the classes that we had taken in Vermont. You were so detailed, but
gave us the information so well that we were able to get our oars off the
water consistently after just an hour. During or previous classes they had
let us drag our oars on the water during the recovery the entire time and
never got us with the oars off the water.
You saved us so much time on where to keep out shells on our
shoreline. We had planned on purchasing an expensive dock to keep them on
but your idea of keeping them along the left side of the shore is much more
efficient. Just the emphasis and
precision on our hand placement part of the lesson was worth it! Thank you
so much. Emma and Richard. Detroit, MI.
Pete, Can’t thank you enough for the super lesson. It was
great! The two lessons we had before you were a lesson in frustration only.
The first lesson we experienced the instructor trying to put the sliding
seat system in the boat backwards. In the next lesson, our instructor had us
load the oars backwards! Thank goodness, we found you for our rowing
instruction! J.P. Muller, Baltimore, MD
Pete , First, thank you so much for providing our father
with a sculling lesson last weekend. What happened on the way home from the
lesson we had given him as a gift. Our
Dad said he had never received such a thorough, thought out and complete
“instruction anything” in his life like the sculling lesson he had with
Pete. Our dad is a retired engineer who had developed and presented training
materials and was very good at it. He also commented that Pete’s clarity
quality and structured layout of useful information was amazing. Due to this
he said he remembered so much of what Pete taught him. He was really
impressed. He really enjoyed the rowing manual especially. Thank you so very
much. Mary Joe Austin, OK.
|Pete, Thank you so much for spending time with us on the phone about
rowing shells. You were able to clear up all of our questions and left us
knowing what we needed to know about choosing the best boat for us. The Echo
that we purchased from you we believe was the best boat for our needs and
finding one used was wonderful! We wanted to thank you for your knowledge
and pointing us toward the best purchase for our needs. G. DeCimone, New
Pete, We just wanted to write you to thank you for your
sculling class. We knew we had been given something special in the class as
far as the quality and clarity of the information, but your priority of
injury free sculling really struck a chord for us. We have a neighbor on the
lake that had to stop sculling because of back injuries caused by sculling.
In comparing notes with him last weekend, we realized that some of the very
things we were taught by you never do in a sculling stroke (all in the first
part of the lesson, before we got in a shell) our neighbor was allowed to do
by his instructors in his sculling classes. He expressed that the You Tube
video he saw supported what his instructor said to do so he kept doing it.
We immediately knew that he was taught to scull with a “C” form, which you
explained and showed to us in detail. A million thanks. My husband’s back,
which is sometimes not the best, has actually enjoyed no back problems since
our class with you. His physio-therapist is going to be shocked! Megan Dieh,
|Karen, Thank you for the help with the rack system for our lake house.
The rack is great and we love how easy it went together once it arrived. The
rack is very solid and we are very happy with the purchase. Gene J. Orono,
“I’d like to thank Peter for his patience, care, thoughtfulness and passion
for rowing. Peter’s knowledge of
open water rowing and boats helped me to find my perfect shell.
It’s been a pleasure and I am happy to recommend Adirondacks Rowing
to anybody who is pursuing this magnificent sport. “
T. Slepukhin-Zamachnaia, Montreal, Canada
|You guys have been so splendid with helping me out on my used guideboat.
I can't thank you enough, not just great service, but the best service I
have had for a long time. A. Williams, Kalispell, Montana|
|Pete, A thousand thank yous for the best, m ore thorough instruction of
any kind that we have had. You went way beyond personal attention to
us. The quality of your rowing instruction was so complete and
understandable in regards to the sculling stroke that my wife and I remember
every bit of it. You were able to explain exactly what we needed to do
without any extra steps. Again our thanks, R. Kilbourne, Indianapolis, IN|
Karen: Using the technique you so nicely
demonstrated the other day all four pins on the rowing frame were checked
yesterday. Three of them were badly out of line. Lined them up with a level,
and went rowing. So much nicer. Thank you thank you thank you. When I
bought the wherry instructions on how to line the pins up were included, and
I read them several times. The printed word just did not make sense. Your
demonstration was superb. D. Greer, Lake Catherine, NY
of my daughter I want to truly thank you for a wonderful sculling experience
this afternoon. This was, without any hesitation, the most informative and
beneficial training session she is ever had in the sport. This session only
enhanced her motivation to embark on a lifetime of rowing. She will
certainly be attending more sessions and consulting Adirondack Rowing in the
years to come. Thanks again!!
|Pete and Karen, Thank you so much for the great service, terrific rowing
shell and superior customer service. I love my new shell and used it
often. It was great working with you both. B. Kraig, Far Hills,
|I just finished spending some time on your web site.
If only I had known what you had to offer in the way of sculling classes
. . . the variety of boats available to try . . . I could have spent my
rowing instruction $$$s for an airline ticket to see you.|
This is what I have endured:
1. An instructor who had no lesson plan (they don't come any more "random"
than this gal). The only "instruction" she gave me was to keep my arms
straight. For this I paid $300.
2. Equipment that was not set up for me, no adjustment for anything--foot
stretchers, oars, anything.
4. Water conditions so rough, other clubs on Lake Union don't have classes
scheduled (they consider it too dangerous--gravel barges, yachts, power boats,
sail boats, jet skis, etc.). Didn't know this until after the fact.
5. To try MAAS, Alden & Water Jogger I had to go to 3 different cities in the
Washington/British Columbia area. I never did get to try a Little River Marine
shell--they don't have any out here (and probably never will!).
. . . Sigh, if only I had known . . .
Sharon K, Seattle WA
Dear Pete and Karen,
Wow, how can Nathan and ever thank you for all the nice things you have done
for us? The beautiful shirts and
the Vermont maple syrup arrived a few days ago.
We could not be more pleased.
If you weren’t running a successful rowing business you could be
teaching customer relations at Harvard Business School.
In fact, some Harvard Graduate Student is probably going to visit you
some day as part of his research on how to build a happy, dedicated customer
base. Nathan and I feel we have two new friends.
Thanks so much for all you have done for us.
We will be watching for an opportunity to reciprocate.
Sincerely, Doug & Nathan.
|Pete, I just wanted to say thank you so much for your
courteous service and help in ordering the stroke coach with surge from NK
sports. In spite of the fact that you were not making any profit on
the sale, you were wonderfully helpful and made phone calls to assist me in
obtaining the devise. The stroke coach arrived on the date you had
said it would and my daughter was thrilled. Thanks again. R. Donner|
|Karen & Pete, Thank you so much for the sculling lesson. We
couldn't be more pleased. We learned so much more than we though we
would in such a short period of time. One couple on our lake went
through a club for their lessons and they admitted they are still struggling
to develop a nice stroke like we learned from you in just two hours.
We really enjoyed how clear and precise the technical part of our lesson
was. Sue C. Albany, NY.|
"I cannot say enough good about Peter and Karen. They
were uniformly polite and helpful during multiple long distance
interactions. Even though my financial transaction was relatively modest
(buying a used rowing unit and oars for a guideboat purchased elsewhere),
they went out of their way to be obliging and accommodating. This even
included giving me a reference for refinishing the used guideboat. Even
though I live in Pocock territory, I would unhesitantly buy a new boat form
them." Alan Williams, Kalispell, MT
Pete, your time with me on the phone really paid off.
You fixed my back issue in lifting my shell in
My Orthopedist, my coach, and my own family tried to
help me but my back problems persisted.
You helped me out immediately and totally with
just an exact sequence of steps to use and adhere
toThe way you guys
to me made total sense in what I was doing wrong. Susan at the rowing
club told me that you guys were pretty much miracle workers with this kind
of stuff. Thank you, thank you, Jim L.
Dear Pete and Karen, Thanks! Thanks! Thanks! Your persistence in
locating the right wheels for my 1970 Alden Ocean Shell's sliding seat is so
very much appreciated. My father and I purchased the shell over 30
years ago. I've been rowing solo since he passed away in 1990. My dear
husband bought me a new Alden shell about 6 years ago but although we had
ordered an Ocean Shell, what arrived was a newer style, not as stable, with
longer oars that require the crossover of the hands when the grips approach
the body. So, I have continued to enjoy our original Alden Ocean Shell
and now, thanks to you both, I am back on the water again. I'm just
returned from a early morning row out to a nearby island, ducks and geese
calling vociferously, birds twittering in the trees - Heaven! Yours, K.
Waal, Richfield Springs, N
|Peter & Karen, the Horizon has been safely
delivered. Thank you again for all your help and for making this such an
easy transaction. I look forward to presenting the Horizon to my husband on
his birthday next week-end. Hope you have a great rest of the summer,
Best, S. Gazzolo|
|Pete, Thank you for the December lesson and Demo.
The sculling lesson was super, in fact the best lesson of any kind that we
have had. The demo was also great but for us, as beginners, was very
important. To take a lesson and to try the Alden 16, Alden 18, Alden
Quest, Alden Martin and Alden Star answered all our questions about the
difference in the Alden shell. We feel so strongly now that we have
made the best choice and purchase for our lake house. To have the
purchase be a good used shell was just icing on the cake for us. Thank
you again so much. Jack A. Montreal|
|Pete, Thank you for retrofitting our Heritage Dory 18. We were
ready to throw the boat away, the wheels and rail worked so poorly.
From when we first bought the boat the seats slid so roughly and loud too.
These new Piantedosi sculling systems you retrofitted into our boat are
perfect. They roll quiet, smooth and effortlessly. We never
thought that we would enjoy our boat but now we sure do. Thanks again.
|Dear Peter and Karen, My son and I just returned from a
wonderful four day adventure trip through the Adirondacks in one of your
guide boats. This trip would not have been possible without your excellent
and cheerful assistance. You helped us plan the trip, delivered the boat to
us, transported us and the boat to our starting point and met us at our
finish point. You thoughtfully brought equipment that we might have
forgotten, and trusted us with a valuable guide boat. You were reliable,
professional, helpful. Throughout the process you made us feel like valued
customers and old friends. You did all of this at a very reasonable cost.
We could not have been happier with you and your excellent company.
Thanks so much for some wonderful memories of a unique trip. Sincerely, D.
Pete, great talking with you this past week.
It is like you haven’t changed at all since I first spoke with you so
many years ago when I first began rowing in the 70s.
Many thanks for helping us out with getting another boat.
The Wherry 16 is a super boat and so much lighter than the Alden
Whitehall Wherry and the Appledore pods, not to mention cheaper too!
That $1,300 savings is going toward a shell for our granddaughter
that we found at our local rowing club.
Keep up all the great work and thanks again for being so efficient
with our recent purchase. J.
Moressi, N. Carolina.
Dear Pete and Karen, Thanks so much for arranging the lesson. It was fantastic. Both David and I feel much more comfortable and are ready to
get out there and practice. Thank you so much Pete for coming all this way to give us the lesson. It was valuable for us to have you look at
our setup and make sure everything was right. We look forward to many summers of enjoyment. B. Shae.
|Thanks for all your help. You have been great and
hopefully I will Graduate from the ECHO and be able to buy another Shell
from you!!! |
Your process of consultation, great price and
responsiveness cannot be beat!!
Regards--ROSS P., Coral Gables,
|Karen & Pete, You two are the best! Your advice saved us from a
poor purchase decision on a used shell we found on Craig's List.
Absolutely everything you guided us through to look for was so right!
Thank you again for helping us both so much to find a shell and verify that
it was in good condition and what to look for in a shell that would have
problems. Your guidance was also very important in regards to looking
for the right shell that fit our goals, our needs and our waterway.
Your customers for life, Beth & Mark C. Appleton, WISC.|
Pete, I just wanted you to know what a great idea and product you have in
your sculling mirror. I use one
on each of my three shells I have and they are super.
They’re the only way to scull.
Thank you for creating this product.
Hi Pete, I want to thank you for the
great sculling lesson on Saturday. I am seeing some immediate benefits!
1) On Sunday (an absolutely perfect day with no wind and mirror
water) I rowed without adjusting any of my rig; I just tried to put into
practice the "hand placement" techniques you taught me on Saturday. I
concentrated on relaxing the hands, and releasing the blade "square".
I noticed that "releasing square" does not mean "releasing straight". When
the blades leave the water at the release, the boat is still running
out, and the blades drift astern. A relaxed grip allows this to happen
naturally, thus the release does not check the boat. I contrasted
this method with my old technique where I used to "force" the blades out.
MUCH improvement. Also, by feathering early in the recovery (with a relaxed
grip) I found the hands "Out of Bow" much more rapidly and easily, and the
rest of me following much better. The "hobby-horsing" I was so
frustrated with is now almost gone. I also noticed the drive that followed
the catch using this technique was much more powerful and smooth.
2) So yesterday, I adjusted the collars and buttons on my oars so
there is now only a 2" overlap on the handles (there used to be 8") and when
the the blades are in the water, there is less than that. I think that has
increased my speed significantly due to the better leverage, and I feel more
power with less effort. So today, I will take out my GPS and see if my
impressions are confirmed by the data.
3) You were also quite right about the oarlocks: I noticed that a
significant reason I had such a tight grip on the handles was the friction
in feathering forced me to twist the grips like a sticky doorknob. This
tightens my grip, and then I don't relax afterward. I am concentrating
on returning to a relaxed state afterwards, but I think that replacing those
oarlocks will help tremendously. If you tell me how much you want for them
(include the S&H!) I would like to buy the used set you have. Please let me
know where to send the check.
Thank you again Pete! You and your class are really special.
Regards, T. Ripsom
Pete & Karen, We wanted to thank you for supplying our Piantedosi
Ro-Wing and oars to us. Everything arrived safely, pre-assembled and
so fast! The up-grade of the wooden seat on the rowing unit was very
generous of you as there was no extra charge for that. I learned
from our neighbor who purchased their shell from you that you are very
generous with thinks like this. Thank you so much for the great
customer service! C. Rosa, Knoxville, TN.
It has been ages since I last saw you. I have to tell you
that it has been about 15 years that I have been rowing with my beautiful
MAAS Aero. Season after season I think about dropping you a note to thank
you and tell you that I am as happy with this boat as I was when I got it. I
I have been living in Colorado for several years
and come back every summer to row on the Lake.
I am so grateful for my daily rows down to the LaChute and
back. I often think what a terrific teacher you were to teach a rather
"co-ordination challenged" person as myself to row....in one lesson!
Many of your words of rowing wisdom still come back to me after
this long. You are great at what you do.
I also have to tell you that this boat is in really good
shape with minimal upkeep--short of keeping it clean and storing it well in
the winter time. Initially, I thought it would require a bit more
maintenance than it actually needs. You really recommended a boat that was a
good match for me.
Again, thank you, thank you. If you have any clients who
are on the fence about purchasing a boat or taking lessons, please pass my
name along to them. Particularly anyone who questions how feasible it is to
lift and transport a shell on a car. Piece of cake! This boat has traveled
to many an Adirondack lake.
Good health to you. K. Reale, Colorado
Pete and Karen, You have
been great to deal with during our rowing shell purchase about 5 years ago.
If you remember I purchased my single shell from you in 2006 and my wife and
I are now ready for a double. It is a pleasure to just make a call and
know that our needs will be met with being recommended the right shell for
our needs and the freight arrangements made without a problem. Thank
you for being there so long and working so well with us. Bruce B.
Hi Peter and Karen, Thank
you both for such wonderful help. Your service to put us together for
the sale of my shell is very much appreciated. Now, I might be back to
your site to troll for another boat! Thank you again for a wonderful
service. I will continue to gossip about your great business. T.
Shortly after I purchased my boat, another man on our lake purchased an
Alden. He did not take any lessons. He purchased the tomahawk
oars. Pete had us try three different oars. Both Rick and I liked the feel
of the women’s oars the best. Neither of us would have ever purchased the
tomahawk oars. This man would be out rowing with me. He struggled. I
told him about Adirondack Rowing. I don’t know if he ever called you, but
he ended up buying a second scull. I don’t know the make. He is still
using the tomahawk oars. He is still struggling. I am so happy that we
took lessons from Pete and tried the different oars and boats BEFORE we
purchased our Echo. K. Boyd, NH.
Pete, this is just a thank you note to let you know how much we appreciate
your time and help on our rowing shell purchase. The questions you
asked us really pointed us to the boat that was right for us.
I had not thought about water conditions, whether I was transporting
it all the time, or if I wanted to take my family members along.
No one else asked these questions, they just assumed I already knew
what boat I wanted and was not interested in fielding my questions.
The answers you gave me were complete and helped me to narrow down my
thoughts on the right shell for me.
Thanks again! F. Calabrese.
Pete & Karen, Be
expecting a visit from my BMW dealer soon (I’m not kidding!).
You two should be teaching BMW what real customer service is.
Never once has there been any delay or inattentiveness to my needs
with your company. I want you to
teach my dealer what you do and how you do it.
What a consistently great experience it has been and is to deal with
you both. Thank you. C. Bouvet.
Pete and Karen, just a note of thanks for making easy what others led us to
believe was difficult, if not impossible.
In record time we learned to scull well and choose the best shells
for our family (no easy task as you remember).
We also had a great ride back without worries as you had a safe rack
to transport our new shell home.
You both are night and day different from your competitors!
Thanks again! Meg H. Newark, DE.
Pete, If you felt the Earth and water shake after
our lesson it was my Dad! He, as you know, was resistant to taking a
sculling lesson, but that changed
in a big way after the lesson he had with you. On the way
home he shocked us all, raving about what a great lesson he had and how
"every single piece
of information connected perfectly to the next." He went on
about learning so much in such a short time and how "he couldn't imagine any
being perfect in every aspect." This is not the same Dad we knew
before your rowing lesson! Thank you so much for being so great with
him. Kay, Muskegon, MI.
Hi Pete, I just wanted to thank you for taking the time to teach me the
correct way to row sliding seat boats. It was truly the best decision I made
to take lesson from you to learn how to row sliding seat after many years of
fixed seat rowing. And, having tried to teach myself this new sport, I
quickly realized, through you, all of the bad habits and errors I was making
in this transformation. I plan on making it up your way again before my
biggest challenge.....the Blackburn!
Thanks again so much! R. Phelan, MA
Karen, Thank you so much for your help on the phone.
You covered more information than all the boat shops I contacted this
spring. They carried
rowing shells but didn’t know a thing about their differences and why it was
important for me to look at my waterway and what my goals were for sculling.
I am so pleased to finally find someone who is knowledgeable and
willing to take the time to answer all my questions.
Thank you again! R. Clark, Florida.
Pete, thank you so much for spending your time and
sharing your knowledge and guidance in our effort to purchase a rowing
were able to learn more from you in a very short time that we had learned on
our own through Google research and speaking with others.
You saved us a major error in purchasing the wrong shell for us.
We will be sure to pass your name on to others so you can help
them as you helped us.
Pete and Karen, I greatly enjoyed seeing you both and visiting for a while
this past week. I wanted to stop
by and let you know what a joy sculling has been for me for the last thirty years. If you remember I
purchased my first shell from you back thirty years ago, when I was 53 years
old. I had tried sculling when I
was younger and found little reward from the activity as the sculling
instruction was not great and the selection of boats was even poorer.
When I came across your company in the 1970s I thought I would give
it another try and remembered your instruction being great and you had a
nice selection of boats for me to choose from.
I purchased a Julian back then and loved rowing it until I purchased
my MAAS 24 from you about 15 years ago.
I wouldn’t have known which shell fit me the best or what shell would
have been the best for my lake if you had not taken the time to talk to me
about all the different choices that I had and then I was able to try all
the different boats too. Nowhere
else was I able to do that!
Thank you both so much for the best rowing experience I have had in my 80
years and thank you both too for always being available to help me and
answer my questions. With
appreciation, B. Patrick, Queensbury, NY.
Pete, just a note of thanks to you
for holding your ground despite my pressure on you otherwise for not letting
us try a shell until we were instructed on how to use one.
My wife and I learned the hard way and tried one
properly out at a local boat shop and it was an absolute disaster!
Thank you for being so nice as to tell us if
things didn’t work out elsewhere that we were welcome to come back at your facility to
take a lesson and try out some of the shells were are interested in.
wished that we hadn’t wasted a month of the summer thinking that we could
scull well without instruction.
Smith. Montreal, Canada.
Karen and Pete,
we can’t thank you enough for the education and service you
provide for rowing.
The trip out was well worth the time and cost.
In fact, we know it
saved us money as we would have bought the wrong shell for our needs the
first time around.
The shell we have is just what we need and liked. Comparing all
the company’s boats next to each other is the only way to go.
Again, our thanks, J.D. Copek, Minnesota
|Dear Peter, I just wanted to write you a quick note
thanking you for an excellent rowing lesson. I was a teacher for a long
time and I've known many excellent teachers and you're one of the best.
I've been to many mountaineering and outward bound schools but I've
never learned so much in such a short amount of time. Adirondack Rowing
is the best. Thank you, P. Baumgantel. Tampa, FL.|
Pete , We just wanted to drop you a note to let you know that the time that
you spent with us in our sculling lesson last fall is getting us through
this harsh winter! We have
thought about and talked about all that we learned from you and realized
what a unique and special learning experience it was.
The quality of the sculling instruction is reflected in our memory of
it. Leo & Sandy M., NH.
Pete and Karen, Your 40 years of experience shows!
What a day I had at the lake this weekend!
I felt that I got so much done.
I learned to scull well, tried almost a dozen different boats and
then felt very confident about my final choice to purchase a double for me
and my family. The speed with
which you both were able to gather everything together and get me back on
the road for home was unbelievable.
No one else does what you do, especially so quickly! Thanks a boat
load! P. Timmerman, Oklahoma.
Pete, Thanks so much for advising us on taking a sculling
lesson before purchasing our shell.
If we hadn’t I know we would not have enjoyed it and probably hurt
ourselves and our new boat. This
is the smartest way to select a boat. We feel so confident now to be able to
choose the best boat for us.
Best to you and Karen and thanks again, J & B
Johns. Sarasota, FL.
Karen and Peter,
Wow, wow, wow! Thank you, thank you, thank you! I
love my new shell. I should have gotten one a long time ago. I have
rowed every morning that I have been in town since last Saturday.
. . . I thank you
so much for your excellent service and the time that you took with me to
help me decide what I needed. You are true professionals, and it shows.
You do your jobs in a very pleasant, expert and constructive manner. You've
earned a customer for life. I was especially impressed with how quick and
easy you made the delivery process. The whole deal went fantastically.
. . Again, thanks for your great and professional
service! I look forward to working with you in the future. My 13 year old
son has quickly gotten the hang of rowing and, who knows, maybe we'll need
another 24 so we can race.
Sincerely, G.L. Gillette, Tampa, FL
By the way, the lesson that Annie, Will and I had with Pete was fantastic. The kids still talk about it, and proudly wear the
t-shirts. I'll forward some pix of Annie (10 yrs old) in the Aero!
You guys are great. D. McAneny
Pete, thanks for the lesson.
It was terrific and really efficient!
I knew that as I was learning a lot
but the fellow that had the demo after me really brought that home as I
watched him struggle with just a basic shell that we had worked beyond in
the first hour of our novice lesson.
It is not a surprise to learn from him that he had not gotten his
lessons from you but I was surprised when he told me that he had paid for
two years worth of lessons elsewhere.
I was very satisfied during my lesson but his struggles after
multiple lessons made me realize I had made the right choice.
I am already recommending you to my friends at our Lake
Association. P. King, Glenwood
|Thanks SO much for all of your help and kindness -
I'll have to write you a long testimonial when I get home, I don't think that
I've ever been associated with such a great business. What a dream come
true it's been. D. Wardrop, State College, PA.|
Thank you for the lesson yesterday. We had a wonderful time learning to scull. Anna and I both appreciate
the enthusiasm and patience you had while working with Mia and Chase. I know they both had a positiveand memorable experience. J. McGlinn, Meadville, PA.
|Karen and Pete, It has been such a delight to
work with both of you. Thank you for everything you did to help
me find the perfect open water shell for me. Thanks again!
S. Cronkite, Myrtle Beach, South Carolina|
I bought a guide 15 boat from you last year. This brief note is to
let you know how much I love it. . .The boat handles Wyoming waters (which
are often choppy) incredible well and is a pleasure to row. It has changed
my life for the better. I will row Jackson and Yellowstone lakes at the
month's end. Thanks for building such a fine boat. C. Martinez del Rio,
Pete, I just wanted to drop you a line to thank you for everything you have
done for me in my education in sculling and rowing.
I have never had so much consolidated information given to me on a
shell or shells I was considering to purchase.
Your assortment of shells to try on your shoreline was amazing!
I have never come across another dealer who carried so many different
lines of shells and be able to try them all too!
I loved it! Your super
sculling instruction is what really made the experience of trying all the
shells possible. Without it I
never would have been able to successfully scull the MAAS 24 as well as I
did that first day. As you know,
I did purchase the MAAS 24 from you after being able to row all the other 21
and 24 foot shells that afternoon.
I feel confident that I purchased the best shell for me and I also
feel confident about my sculling skills after my lesson with you.
Thank you again so very much. C. Bouvet.
|I thought it would be good to give you a little
feedback: We had never met Mr. Gallo before, but found him to be an
excellent instructor. He was knowledgeable, was well prepared with all
needed equipment, and made the sessions fun. He also sent us a couple of
books and a very good video prior to the lesson. An all around excellent
training. Thanks, T.& C. Dittus, Saratoga NY|
|Just wanted to thank you again for all your help.
In all of the other sports and activities that I participate in, it's hard to
find customer service like this. You guys are amazing. J. Smith,
Rochester Hills, MI|
Thanks for all of your help - you
guys rock! I always tell my friends how to get a hold of you for racks. R.
Winchester, Charlevoix, MI.
|Pete & Karen, I'm going to love this shell.
Thank you so much for suggesting the flyweight I think it's going to be
perfect. I appreciate your delivering it to Rutland, it was much more
convenient for us since we were in the area. It's been a pleasure doing
business with you again. I really appreciate the great service and helpful
advice. Thanks again, A. Becker, Tupper Lake NY|
wish that ordering goods from the UK was as easy as from the States!
MANY MANY thanks for your help on
this, it's been a pleasure doing business with you!
Best wishes, Pete
Devon TQ12 3BW, UK
must tell you, your quick training at Eagle Lake when I picked up the Maas
has really paid off. When I used to launch at the Marist Collage / Pough
Rowing Club, several times I received a complement on how well the boat
moved thru the water. Today again another comment on how smoothly the boat
moved thru the water from a fisherman who saw me cleaning the boat and
mentioned the complement. V. Hostovich
|The level of services you delivered to
my wife and I is beyond anything I have experienced. Your great lesson
and the quick delivery of our new shell enabled us to row on our lake the
whole summer and fall! Thanks again. K. Leavins, Orono, ME|
|"You guys are the BEST!! I got my shell rack
today!! That is remarkable!!. . .Thank you so much!"
New Hope, PA|
|Thanks for the SUPER service. I was expecting the
package next week (4-5 days) but found it less than 24 hrs after the order.
Everything went together great. Thanks again! H. Weidman, ACA
Certified Coastal Kayak Instructor|
Pete, Thank you so much for your attention and
services. Both are highly valuable and rewarding to me as time is
precious and always hard to come by. The ability to take such a thorough
sculling lesson while only taking a minimum of time to learn so much and then
being able to try all the manufacturers boats makes so much sense. I am
very glad you provide this service. I feel like I not only learned a lot
but also accomplished so much that day in making the best selection of a shell
for me. I will definitely be sending other need-to-be-rowers your way.
N. Bigelow, Newark DE|
"You have been extraordinary in your efforts to meet
every need we might have on our rowing cruise in the Keys. Not only was our
Guideboat delivered exactly as we had hoped but we learned to love that boat
while living in it for 18 straight days! It served us well and we are
sure it will get thousands of miles more use during the rest of our healthy
lives! I can highly recommend the custom Lexan window we had installed in the
bottom. When we were not watching fish it was a very accurate depth
finder. Our plans to row it the length of the East Coast are still intact
although we may reverse direction now and do the northern section starting
from Canada on weekends this summer. We'll stop and see you if we get
that far." Gunnar and Heather Baldwin, NH
What an outstanding birthday success! He
didn't have a clue what was happening until he got about 10 feet from the
garage door - "to look at Gramma's tail light on her car..." !
He said he'd always wanted a shell, but never would have bought it for
himself. Thank you SO much for your advice and assistance. You made one whole
family very happy. J. Rodgers,
I will certainly recommend
you guys to anyone looking for a roof rack in the future. Your price and
fast shipping can't be beat! D. Mair, Sparland, IL
|THANK YOU for all of your
help in receiving a life-long dream, my OWN single scull. You have been
wonderful to work with. You have been very informative and precise. You
have been one of the easiest, if not the easiest, retailers that I have worked
with. Everything went so smoothly like I know the boat will in the water.
I can't wait to hear the run of the water under the shell as the sun rises.
I'll let you know how it runs. Thank you again.
D. Fiske, Saline, MI |
|Thank-you so much for the video,
T-shirt and book. As a former teacher, I am impressed with how good
the instruction was. While none conflicted with each other's instruction,
each had their own emphasis which really helped. I am partial to
clear, simple directions, with analogies that made sense, as in the first
segment. The concept of pushing rather than pulling is smart. We can't
wait! J. Horowitz, Capistrano Beach, CA|
Pete, just wanted to write you a thank you note for
being so very patient with our family on purchase of our shell.
You have “the patience of Job!” Even our more stubborn brother
acknowledged your advice, direction and opinion was the correct one in the
ix of so many other opinions that we had gathered.
We are enjoying our shell tremendously.
It was both a great choice and there choice to have made.
C. Hanlon. Detroit,
|Just a note to say thank you very
much for the great sculling lesson and also to tell you that you ought to
change your company motto to "we fix $40 rowing lessons!". Your class
was what we really needed. We only wished that we would have taken it
before our other lesson! We have never experienced such well thought
out, practical and fun instruction. We learned a lot in the two hours
and it really shows in our sculling stroke. Our friends at the club
quickly noticed how much we had improved after we got back from your place.
Thanks again and we are so pleased that we found you! S & L Paulicek,
|Thank you so
much for having my family at your Rowing School. We learned so much and
had a great time! My wife and kids enjoyed the rowing so much! To be
able to compare all the shells and family boats in one place is the way to go.
You were so descript on the attributes of MAAS, Alden and Pocock that the
decision on which shell to buy was easy. We plan on coming back next year
when our son is old enough for his own shell. We know he will get the best
shell for his needs. M.
Kellerher, Madison WISC|
sincerest thanks for your incredible efforts to have a shell under our Christmas tree for
my wife's gift. Absolutely no one else was so driven to meet our family's
wishes to give her a shell in the time frame we wanted. D.
Welch, Tampa FL
. . . just a note to let you know how
much I appreciate your broad and specific approach to teaching sculling in
your course. Of all I've read and watched on video (and there has been
plenty!) your course has covered all the most important aspects of great
technique and alternate technique as well as injury prevention at every
level from handling the boats to rowing the boats in all weather
conditions. I can't tell you how valuable this is to me. I found
your safety emphasis located no where else in my search through sculling
books and video. Thanks for such important and valuable information
delivered so clearly and efficiently. . . D. Lacey, Saratoga NY
Thank you so much for
allowing me to "try before you buy"! It was the best thing I could
have done! The experience was exactly as you described, not at all
what I expected! The lesson was invaluable and the chance to row all
the different boats was the best. I am completely satisfied with the
choice I made while at your school. Rowing them all definitely was the
best way to find out what was best for me and my rowing needs. A. Javes, St. Pete, FL
I can't thank you enough for giving my
son the instruction that he sorely needed. He had poor execution and
understanding of the sculling stroke that he learned from his previous
rowing school. He is now, thanks to your instruction, setting up his
single beautifully balanced and not practicing the learned errors from his
catch to his finish that he was allowed to do by his other instructor.
You are a consummate pro and gentleman in how you taught my son and treated
us at your school. D. Schwartz, Newark, DE
I am so thankful for your infinitely
patient and thorough instruction. You made a long learning curve short
and smooth! You gave me a beautiful sculling stroke in such a short
time. I've never had such exact teaching in such a fun and
entertainingly way. The time flew by! B. Hill, Iowa City,
Pete/Karen, I don't often write letters but you deserve one. First,
thanks for the rowing lesson at your lake. I am very glad that you convinced
me to take the lesson and the "try before you buy" experience! Your
lesson was excellent and left nothing unclear or incomplete. I now have a
stroke that is smoother, quieter and faster than my new rowing partners who
have more experience than me! I have bought an abundance of gear in my life
but never have I been satisfied with trying everything I was interested in,
let alone in one place at one time, until this boat purchase. You allowed me
to try every boat you sell and objectively compare all the different
manufacturers boats I had been looking into. Additionally, I
appreciated your honestly and objectiveness in describing all the differences,
with advantages and disadvantages included, for the different boats. Between
being able to try all the boats, and your summaries, I felt knowledgeable
enough to make the best decision on which boat was best for my needs. I am so
satisfied with my boat, oars and lesson that I just wanted to let you know
that. Thanks again, M.C. McGuire, NYC, NY P.S. I do have one
suggestion for you. You do not need to describe Adirondack Rowing as a humble
company. Since you are the only company offering a "try before you buy"
policy and offering customers the option to row every boat you sell, I am
confident all your customers receive the best boat for their needs.|
Pete, you all were great at
spending time with us on transforming our Horizon from a rowing
miserable experience to an enjoyable rowing activity.
We could not even find parts for it that we
needed to make it rowable again.
sculling instruction that you gave us last weekend went right along with
the changes that you made to the seat height, the rigging, oar button
adjustments and height of the made our Horizon feel like a totally
We are very happy and we know how it get the
most out of our boat and out of sculling too.
that you enough. J. McKisic. Catskill, NY.
Pete, thanks a million for the
great experience you gave us helping us choose the right shell and
especially for the great lesson time.
No part of our experience with you was less
than totally exact and efficient.
You guys are the best . M. McLurdy. Potsdam,
a little “Thank you” I found at an internet book store I found for you for
being such a great instructor for Audrey and I. We had a blast and at the
same time learned a ton . . . . Thanks again, D. Terwilliger. Schenectady, NY.
Pete and Karen, It was super to
work with both of you on the phone to choose the best double shell for our
Every communication, as well as the overall services
and delivery of our shell, was very professional and timely.
You acted like we were next door in how fast you
answered our questions and served our needs here in Philadelphia!
We will not hesitate to send other scullers your
way . B. Mitchell, Philadelphia, PA.
Thank you so much for the extra efforts you made on my behalf to fix up the
Oarmaster. You have helped to make the last five years of my life a great
experience in healthy fun. When I called years ago inquired about an
appropriate boat, Pete you asked all of the right questions about the lake
water, my rowing experience, etc. and recommended equipment that would make me
happy and it did. The Alden 16 has been perfect when the river boats are
present or the wind pick sup. Thank you again for your guidance. SO, if you
were wondering if you have done your good deed today, rest assured that you
have done that and then some. I credit you as part of the team of people who
not only saved my life from cancer, but made it so enjoyable for me. And, . .
I sing your praises to anyone who asks about my little boat. Thank you! M.
enjoy greatly the two shells you sold us. The Wherry remains up at Lake St.
Catherine, and I row essentially every other day while I am up here. I go out
and row on a regular basis and greatly enjoy it. You will remember we rowed
from our cottage up to another cottage one day. I regularly make that
distance, but making it the rest of the way up to the end of the lake is too
much. On the rare occasions when someone else joins me, we fly! All this is
to say I greatly enjoy rowing, and would not be doing it without your expert
help. I greatly appreciate the gracious encouragement and expert advice you
extended to me. Thank you ever so much. D. Greer